Newsletter subscription terms

This translation is for reference; the Traditional Chinese version prevails.

Last updated: November 3, 2026

At a glance

What you buy: Weekly tips are free and public. Paid subscriptions include full issues, workflow templates, and the member community.
Payment:Monthly plans renew automatically each month. Annual plans are paid once, with no automatic renewal.
Cancellation: Use the cancellation link in your email, or email service@wolinglobal.com. Charges stop from the next billing period, at no cost.
Cancellation: Monthly plans do not renew automatically. Simply do not renew; no cancellation is needed.
Refunds: Delivered monthly content is nonrefundable. Annual refunds are prorated by undelivered issues. Duplicate charges are refunded in full.
Seven-day right to cancel: Delivery begins immediately after payment. With your consent at checkout, the statutory seven-day right to cancel does not apply. See Section 7.
Payment & invoices: ECPay handles payment. We do not handle card numbers. Business tax ID invoices are available.

1. Service provider

Wolin Global AI Technology Co., Ltd. (“we” or “us”)
Taiwan Business ID: 60474033
Responsible person: 劉士賢
Registered address: 新北市土城區新洲路100號8樓
Email: service@wolinglobal.com
LINE support: @886upktf

2. Service

Free content

Weekly tips are published on our website and are free to read.
The free subscription costs nothing and sends one email a week. Unsubscribe anytime.

Paid content

One newsletter every Friday, sent to your subscription email address.
Full versions of the weekly tips, hosted on our website and opened through links in your emails.
One actionable workflow template each month, including steps and prompts.
A members-only LINE group, with the link sent in your welcome email.
Annual plans also include the full template library and one online Q&A each quarter.

Delivery may be delayed by extended holidays or events beyond our control. We will notify you by email of any delay.

3. Pricing

Monthly: NT$199 per month, billed in New Taiwan dollars.
Annual: NT$1,490 per year, billed in New Taiwan dollars. Save NT$898 a year.
Prices include business tax.

Some plans are offered only on dedicated pages. Eligibility, prices, and required information are specified on those pages. All other matters follow these terms.

4. Payment

Payments are processed by ECPay. We do not handle or store card numbers.
On the ECPay page, you enter your card number, cardholder name in English, and mobile number.

5. Monthly plans

Monthly plans use recurring credit card payments and require separate consent at checkout.
Service begins immediately after the first successful payment.
After that, NT$199 is charged automatically on the same date each month. If that date does not exist in a month, the charge occurs on the last day of that month.
The system is set for a maximum of 99 payments. Charges stop after the final payment.
We email a reminder 3 days before each automatic monthly charge, including the amount, charge date and cancellation link.
After each successful charge, we email a receipt with the amount and a cancellation link.

We will give 30 days’ notice of any price change. We will not charge the new amount without your renewed consent.

6. Annual plans

Annual plans are paid once and do not renew automatically.
We email a reminder 30 days before expiry.
To continue after expiry, you must make a new payment.

7. Seven-day right to cancel

This service provides digital content without a physical medium. After successful payment, we immediately enable full access and begin delivery.

At checkout, you separately give advance consent to immediate delivery. You acknowledge that Article 2, Subparagraph 5 of the Regulations on Reasonable Matters as Exceptions to Rescind the Distance Sales excludes the seven-day right to cancel under Article 19, Paragraph 1 of the Consumer Protection Act.

You cannot complete the subscription without checking the consent box.

This does not affect refunds under Section 9. Any other applicable legal requirements prevail.

8. Cancellation

How: Use the cancellation link in your email, or email service@wolinglobal.com and provide your subscription email address.
Cost: No fee or explanation is required.
Effective time: When using the cancellation link, cancellation takes effect when the screen confirms it. When requesting by email, it takes effect at the time you send the email.
After cancellation: Charges stop from the next billing period. You continue receiving emails and full access through your paid period, then service ends.

Unsubscribing from emails is not cancellation. Unsubscribing only stops emails; it does not stop charges. To stop charges, use the cancellation link or contact us by email.

9. Refunds

Monthly

Content already delivered is nonrefundable.
No further charges occur after cancellation. There is no daily prorated refund for the current billing period.

Annual

Refunds are prorated by undelivered issues.
A year consists of 52 weekly issues. The week in which access is activated after payment counts as issue 1.
Refund = amount paid × undelivered issues ÷ 52, rounded to the nearest whole dollar.
No processing fee is deducted.
Example: after 10 issues have been delivered, the refund is 42/52 of the amount paid.

Full refund of the affected charge

Duplicate charges.
Charges made after you cancel.
Payment succeeded, but we neither activated access nor delivered any content.

If we discontinue the service

We will give 30 days’ notice. Monthly charges stop. Annual refunds are prorated by undelivered issues.

How to request a refund

Email service@wolinglobal.com with your subscription email address and order number.
We will respond and submit the refund within 5 business days.
Refunds go to the original credit card. If the ECPay refund window has passed, we will transfer the refund to your designated bank account.
The posting date depends on your card issuer.

10. Failed payments

First payment fails: No subscription is created, no payment is collected, and access is not activated.
A later payment fails: We notify you by email.
No catch-up charge: The failed payment is not retried. The next charge occurs on the next scheduled billing date.
Content: Service continues through the paid period. It pauses after that period and resumes when the next payment succeeds.
Automatic termination: The subscription ends automatically after the number of consecutive failures specified by ECPay, or if the card has expired at authorization.
Changing cards: Online card changes are not currently available. Cancel the existing subscription before subscribing again to avoid duplicate billing.

11. Billing questions & disputes

If a charge is unclear or appears incorrect, first email service@wolinglobal.com. We respond within 3 business days.
You also have the right to dispute a charge with your card issuer.
During a dispute, ECPay may hold the payment. We will provide the order, authorization, and delivery records needed to resolve it.
We may pause further charges for that subscription while the dispute is being resolved.
If the bank orders a refund, the charge is treated as refunded and the corresponding content access ends. The same charge will not be refunded twice.

12. Invoices

An electronic invoice is issued after each successful payment and sent to your subscription email address.
For business reimbursement, enter your business tax ID when subscribing.
If the tax ID is incorrect, email us within 7 days of invoice issuance. It cannot be changed after that deadline.
For refunds, we void the invoice or issue a sales allowance as required. Subscriptions with a business tax ID may require you to sign and return a sales allowance certificate.

13. Usage rules

Each subscription is for one person.
Full-access links are personal. Please do not forward them.
We own the copyright to the content. You may use it yourself, but may not reproduce, resell, or post it publicly.
If you violate these rules, we will first ask you to correct the issue. If it remains unresolved, we may terminate the subscription and refund the undelivered portion under Section 9.

14. Nature of the content

The content is general information, not legal, financial, tax, or investment advice, or consulting tailored to your company.
We do not guarantee results from using the content.
Before using AI tools, check company policies and remove confidential information and customers’ personal data.
AI responses may be incorrect. Review them before use.

15. Changes to these terms

Without your consent, we will not increase the price or reduce the content for a period you have already paid for.

We will email notice of material changes 30 days before they take effect.
If you disagree, you may cancel before the changes take effect. Annual plans may be refunded under Section 9.
Changes will not reduce the value or content of a period already paid for.

16. Consumer complaints & governing law

For complaints, email service@wolinglobal.com or use LINE Official Account. We will address the complaint appropriately within 15 days.
You may also call Taiwan’s consumer service hotline at 1950 or file a complaint with your local consumer service center.
Any ambiguity in these terms is interpreted in the consumer’s favor.
These terms are governed by the laws of the Republic of China (Taiwan). Court jurisdiction follows applicable law, without excluding Article 47 of the Consumer Protection Act or Article 436-9 of the Code of Civil Procedure.

17. Relationship to other terms

These terms govern newsletter subscriptions. Matters not covered here follow the website’s Terms of Service. Personal data is handled under the website’s Privacy Policy.

18. Member accounts

Register and verify your email, or sign in with Google, using the same email you used at checkout. Creating an account alone does not grant a paid subscription. Your access follows the status and expiry of the matching subscription.

Keep your password, sign-in session and personal access links secure. Do not share or transfer your account, and sign out on shared devices. If you suspect unauthorized use, contact us promptly.

If an account is misused or violates these terms, we may temporarily restrict it to protect the account and service and notify you to resolve the issue. Subscription termination and refunds remain subject to the existing provisions; account restrictions do not remove your statutory rights.

Account data and Google sign-in are described in our Privacy Policy. For account help or deletion, email service@wolinglobal.com. Deleting an account does not automatically stop recurring charges; use the cancellation link separately.