Not keyword auto-reply — AI that truly understands.
Powered by LLM, answering from your brand knowledge base,
with security protection, regulatory compliance, and human handoff.
A customer asks at 11 PM: "Can I use this oil for stir-frying?" — your staff has gone home.
By the time you reply the next morning, they've already ordered from a competitor.
Consumers in Taiwan shop most actively between 8-11 PM. Your support ends at 6 PM — you're not just missing messages, you're missing orders.
"How much is shipping?" "Can I return this?" "What's the shelf life?" — your staff answers the same questions every day instead of actually selling.
Food brands fear the AI saying "lowers blood pressure" or "boosts immunity." Violating Taiwan's Food Safety Act Article 28 starts at NT$600,000 per fine. We set up the guardrails.
Not just installing a chatbot — we build an AI employee with knowledge, rules, and the ability to close deals
We compile your product info, return policies, FAQs, and support SOPs to build a structured knowledge base.
Design System Prompt, configure security rules (anti-injection, anti-data leak), and conduct industry regulatory compliance review.
Functional testing + security penetration testing + regulatory compliance testing. Everything must pass before going live. No blind spots.
LINE Bot goes live. Weekly quality inspections, monthly performance reports, knowledge base updated anytime.
Other chatbot builders let you DIY. We build it right and keep it running
We audit 20 conversations weekly, continuously optimizing prompts to maintain 95%+ accuracy.
Customers get accurate answers within 3 seconds. No waiting for staff. No waiting until tomorrow.
Anti prompt injection, anti data leak, personal data protection alerts. The AI won't be tricked into saying what you don't want.
Not a concept — a live AI chatbot serving real customers right now
LINE AI Chatbot · E-commerce
Expert planning, build, testing, launch, and ongoing maintenance — end-to-end service
One-time project fee
Priced based on brand complexity & knowledge base size
Ongoing monthly service
Priced based on maintenance scope & update frequency
info AEO brand optimization + AI chatbot bundle available — for details.
Common questions about LINE AI chatbot setup & management
LINE's built-in version is great for small businesses to get started quickly, but it has message limits, no security protection, and no regulatory compliance. Our service is built for brands that demand quality — complete knowledge base planning, security stress testing, regulatory review, human handoff, and ongoing quality monitoring & maintenance.
Standard setup takes about 2-4 weeks, including brand interview, knowledge base construction, prompt design, security review, and 50-question stress testing. Brands with higher complexity (multiple product lines, multiple regulations) may take longer.
This is our top priority. Through three layers of protection — brand knowledge base to restrict answer scope, security rule engine, and automatic human handoff when uncertain — we significantly reduce hallucination risk. Pre-launch 50+ question stress test, and post-launch weekly audits ensure 95%+ accuracy.
Especially safe. Our knowledge base construction process includes Food Safety Act Article 28 compliance review, setting up a prohibited medical claims list (e.g., "lowers blood pressure," "boosts immunity"), ensuring every response stays within legal boundaries.
You can, but we don't recommend it. AI chatbots need continuous updates (product changes, price adjustments, policy updates) and regular quality inspections. An unmaintained AI chatbot will gradually decline in performance.
Learn more about AI chatbot setup, costs, and regulations
Process, costs, security protection, and regulatory compliance — all in one.
Is investing in AI customer service worth it? Let's do the math.
Food Safety Act Article 28 compliance guide with prohibited terms list.
Book a free consultation to see how AI chatbots can save labor and capture more orders