Privacy Policy

Last Updated: February 21, 2026 | Effective: February 21, 2026

BrandDefender.ai (hereinafter referred to as "this Service") is operated by Wolin Global Media Co., Ltd. (hereinafter referred to as "the Company"). We are deeply committed to protecting your privacy and comply with Taiwan's Personal Data Protection Act (including the November 2025 amendments) and the privacy protection principles of the AI Basic Act. Please read the following carefully:

1. Collection of Personal Data

When you use this Service, we may collect the following data in accordance with the principle of data minimization:

  • Identification Data: Your name, email address, phone number, and LINE account information.
  • Business Data: Brand names, website URLs, competitor information, and related business data you provide.
  • AI Chatbot Interaction Data: Conversation content between you and the AI chatbot (used to improve service quality; does not include personal sensitive information).
  • Technical Data: Your IP address, access times, browser type, device information, usage patterns, and Cookie records.

2. Purposes of Data Usage

The Company collects your data solely for the following specific purposes:

  1. Providing AI brand audits, AEO optimization analysis, and structured data deployment services.
  2. Providing AI chatbot development and managed services.
  3. Member management, identity verification, and customer service (including processing your inquiries or complaints).
  4. Sending service notifications, system updates, or product marketing information (only when you have consented to receive these).
  5. Conducting de-identified data statistics and analysis to optimize service functionality and user experience.

3. Third-Party Services & AI Data Processing Disclosure (Important)

This Service utilizes artificial intelligence technology. In accordance with Article 3 of the AI Basic Act regarding privacy protection principles, we hereby disclose:

  1. AI Analysis Data Transmission: Brand query content you input is transmitted via encrypted connections (TLS 1.3) to Google (Gemini API) or Anthropic (Claude API) for computational analysis. Data is encrypted throughout the entire transmission process.
  2. AI Chatbot Data Processing: In managed AI chatbot services, conversations between end consumers and the AI are transmitted via encrypted connections to AI models for processing. The Company does not use conversation content to train third-party AI models (per API terms of use, data submitted via API is not used for model training).
  3. No Secondary Use of Data: Your brand data will not be sold, rented, or provided to unrelated third parties.
  4. Confidential Data Warning: Please do not enter highly sensitive personal data (such as ID numbers, credit card numbers, or passwords) in this Service. Such information is not required for the Service to function.
  5. Cloud Storage: Your account data and historical reports are securely stored in encrypted cloud database services.

4. Data Incident Notification

In accordance with the 2025 amendments to the Personal Data Protection Act, if the Company becomes aware of a personal data incident involving theft, leakage, or other breaches of data we hold, we will notify the affected individuals and report to the competent authority as required by law, and immediately take response measures to minimize damage.

5. Rights of Data Subjects

Under the Personal Data Protection Act, you may exercise the following rights:

  • Request to review or inspect your personal data.
  • Request copies of your personal data.
  • Request supplementation or correction.
  • Request cessation of collection, processing, or use.
  • Request deletion of your account and all associated data.

To exercise these rights: Please email [email protected]. The Company will respond within 30 days of receiving your request.

6. Cookies & Tracking Technologies

This Service uses Cookies to maintain your login status and record preferences. We only use functional Cookies (essential for basic website operations) and analytical Cookies (anonymous browsing statistics). Disabling Cookies in your browser may cause some features to not function properly.

7. Data Retention Period

Your personal data will be retained for the duration of the specific purpose for which it was collected. After account deletion, relevant data will be removed from active systems within 30 days. Certain records required by law (such as transaction records) will be retained and destroyed after the statutory retention period expires.

8. Amendments to This Privacy Policy

The Company reserves the right to amend this policy at any time. For significant changes, we will notify you via website announcements or email. We recommend checking this page periodically for the latest privacy protection measures.

9. Contact Information

If you have any questions about privacy protection, please contact:
Wolin Global Media Co., Ltd.
Email: [email protected]
LINE: @886upktf

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